Privacy Policy

1. Data controller

The data controller is Lattice Media Lab SAS, with registered office at Pasaje A Solar 40, Montevideo, Uruguay, ZIP 13000. RUC UY 220080310017.

Privacy inquiries and legal matters: support@latticemedialab.com.

General support for The Stoic Garden: hello@thestoicgarden.com.

2. Data we may collect

Depending on user interaction, we may collect:

• Browsing data and pages visited.
• Time spent on the site and traffic source.
• Device, browser, and operating system.
• Approximate country or region.
• Interaction with buttons, forms, and links.
• Name and email address if provided by the user.
• Support messages sent to the team.
• Data required to process purchases and deliver access.
• Product purchased, purchase date, and payment status.
• Basic billing data when applicable.

3. Browsing data and analytics

The site may collect anonymous or aggregated data about browsing, for statistical, measurement, and user experience improvement purposes.

4. Cookies, pixels, and analytics tools

The site may use cookies, pixels, or tags for functionality, analysis, measurement, and optimization. This may include tools such as web analytics, Microsoft Clarity, or Meta Pixel, which record user behavior (clicks, scrolling, interactions) for analytical purposes.

The user can configure or delete cookies from their browser at any time. If a cookie banner exists, we will respect the choice made by the user.

5. Purpose of processing

We use the data to:

• Process purchases and deliver access to the digital books.
• Send confirmations and operational communications.
• Provide user support.
• Send updates, resources, or offers when appropriate.
• Improve the landing page and the content.
• Analyze the performance of campaigns and communications.
• Prevent fraud or abusive use of the site.
• Comply with legal, tax, or administrative obligations.

6. Email communications

The user may receive operational emails related to their purchase and access, as well as updates, resources, and offers. You may unsubscribe from promotional communications at any time, without affecting the emails related to your purchase.

7. Payments

Payments are processed by secure external platforms. The Stoic Garden and Lattice Media Lab SAS do not store full card numbers, security codes, or banking credentials.

8. No sale of personal data

We do not sell users’ personal data to third parties.

9. Legal basis

Data processing is based, depending on the case, on:

• The user’s consent.
• The execution of the purchase or contract.
• Compliance with legal obligations.
• The legitimate interest of the controller.

10. Data retention

Data will be retained only for the time necessary to fulfill the purposes described, unless legal, tax, or administrative obligations require a longer period.

11. Security

We apply reasonable technical and organizational security measures to protect the information. However, no digital system can guarantee absolute security.

12. User rights

The user may exercise the following rights:

• Access to their personal data.
• Rectification of incorrect or outdated data.
• Deletion of data when applicable.
• Opposition or limitation of processing.
• Withdrawal of previously given consent.
• Unsubscription from promotional communications.

13. International transfers

Some data may be processed or stored in other countries through external providers that apply reasonable data protection measures.

14. Minors

The site and its products are not directed at minors under 18 years of age.

15. Changes to this policy

This policy may be updated periodically. The version in force will always be the one published on this site.

16. Contact for privacy inquiries

For privacy inquiries, personal data rights, or legal matters: support@latticemedialab.com.

For general support: hello@thestoicgarden.com.